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Micro-Credential in Housekeeping Operation DHHK2224 (DiHM)

Overview: 

This course introduces students with the scope, responsibilities, communications, terminology, materials, and concerns specific to hotel housekeeping. Topics include management and supervision of housekeeping staff in the proper cleaning and sanitation of rooms and public areas, budgeting, purchasing, security, and inventory control.

Programme Fee

Awarding Body: 

This programme is designed, delivered, assessed and awarded by SEGi University through the Africa Open Learning Platform. 

Endorsement & Recognition: 


This programme is recognized and endorsed by the Seychelles Qualifications Authority (SQA), established under the Seychelles Qualifications Authority Act of 2005. 

Discipline: 
Hospitality
Entry Requirements: 

Entry Requirements - No 
Age Experience - 19 Years Above 
Language Proficiency - Yes 
Numeracy Proficiency - No 
Pre-requisites - No

Contents: 
  1. Introduction to Housekeeping Management 
  2. The Executive Housekeeper as Department Manager 
  3. Structural Planning of Housekeeping Department 
  4. Inventory and Equipment 
  5. Characteristic of Housekeeping Equipment and Supplies 
  6. Linen Management 
  7. Laundry Room Management 
  8. Cleaning Function 
  9. Controlling Housekeeping Operations 
Assessments: 

 Industry Assessment - 60%
 Final Report - 20%
 Presentation - 20%

Career Opportunities: 

With great understanding of the hospitality industry through this programme, you can excel in areas such as hotels, restaurants, catering, retailing and cruise industry.