fbpx Micro-credential certification in Operation and Quality Management MGT3394 (BBM) | Africa Open Learning

This module provides an understanding of the basic principles and objectives of operations management in the context of a business environment. Students will be taught the key functions of designing, planning and controlling the system that provides goods or services to a customer. Students will also be given instruction on processes and techniques of forecasting, productivity improvement, and operations control. Companies are turning more and more to quality to help them cope and survive the ever-changing industrial revolution and digital business environment. Only companies that constantly provide globalisation and advanced technology have redefined industrial success, products and services with a high level of quality and on time will command leadership positions in the current century. Therefore, the module also focuses on the techniques used for continuous improvement. It investigates how the continuous improvement process can improve the business function and, at the same time, increase the working morale of the personnel.

Note: Subject relates to Bachelor of Business Management

Programme Fee

Awarding Body: 

This programme is designed, delivered, assessed and awarded by SEGi University through the Africa Open Learning Platform. 

Endorsement & Recognition: 

This programme is recognized and endorsed by the Seychelles Qualifications Authority (SQA), established under the Seychelles Qualifications Authority Act of 2005. 

Business & Accounting
Entry Requirements: 

Entry Requirements - No 
Min. Age Requirement - 19 Years Old and Above 
Language Proficiency - Yes 
Numeracy Proficiency - No 
Prerequisites - No

  1. Direction The Operation
  2. Design And Operation Decision 
  3. Capacity & Inventory Management
  4. Supply Chain Management   
  5. Internal Quality Audit Procedure
  6. Quality Management 
  7. Statistical Process Control
  8. Project Management  
  9. Managing Risk And Recovery
  10. Operation Improvement
Credit Transfer: 
Upon successful completion of this Micro-credential certification in Operation and Quality Management (BBM), students will be able to transfer grades and credits into the following programme(s):
  1. Bachelor of Business Management
Continuing Education: 

Upon successful completion of this Bachelor of Business Management programme and meeting the necessary entry requirements, students will be able to progress into the following programme(s):

  1. Master of Financial Planning 
  2. Master of Accountancy 
  3. Master of Business Administration (Global Business)
  4. Master of Business Administration (General Management) 
Career Opportunities: 

Students can develop their skills in operations research and quality assurance analysis by actively contributing to continuous improvement initiatives. This involves employing analytical methods to address intricate operational challenges, while also fostering advancements in processes, products, and overall operational efficiency.