fbpx Micro-credential certification in Negotiations & Conflict Management HRM3514 (BBM) | Africa Open Learning

The programme is designed to understand the key elements of the negotiation process and explore how people use negotiation to manage individual, group, and team conflicts. Students will investigate the practices of using power, analysing personality traits, assessing conflict, and improving communication techniques in problem-solving with regard to appropriate strategies, tactics and goals in conflict resolution. This module will also focus on negotiation skills, mediation skills, and conflict management strategies.

Note: Subject relates to Bachelor of Business Management

Programme Fee

Awarding Body: 

This programme is designed, delivered, assessed and awarded by SEGi University through the Africa Open Learning Platform. 

Endorsement & Recognition: 

This programme is recognized and endorsed by the Seychelles Qualifications Authority (SQA), established under the Seychelles Qualifications Authority Act of 2005. 

Business & Accounting
Entry Requirements: 

Entry Requirements - No 
Min. Age Requirement - 19 Years Old and Above 
Language Proficiency - Yes 
Numeracy Proficiency - No 
Prerequisites - No

  1. Introduction To Negotiation & Conflict Management
  2. Cross - Cultural Negotiation
  3. Conflict Model
  4. Strategy And Tactics Of Distributive Bargaining
  5. Strategy And Tactics Of Integrative Negotiation
  6. Communication & Negotiation
  7. Perception, Cognition, & Emotion
  8. Negotiation: Strategy And Planning
  9. Power In Negotiation
  10. Managing Disputes
Credit Transfer: 
Upon successful completion of this Micro-credential certification in Negotiations & Conflict Management (BBM), students will be able to transfer grades and credits into the following programme(s):
  1. Bachelor of Business Management
Continuing Education: 

Upon successful completion of this Bachelor of Business Management programme and meeting the necessary entry requirements, students will be able to progress into the following programme(s):

  1. Master of Financial Planning 
  2. Master of Accountancy 
  3. Master of Business Administration (Global Business)
  4. Master of Business Administration (General Management) 
Career Opportunities: 

The skill & knowledge will enhance the understanding of the students on the nature of conflict in society, group and individual and applying the techniques of managing conflicts & disputes. Able to evaluate the leadership and organizational competencies in formulating negotiation strategies and tactics to produce optimal outcomes.