fbpx Micro-credential certification in Business Communication KMC2253 (DMC) ** | Africa Open Learning

Discussion on the roles and objectives of business communication as part of an organisation. This includes ability to communicate, acquire a good understanding of the nature of organisation and its objectives, to give an awareness of the importance of information as a resource to achieve management objectives.

** indicates that these programmes will be offered soon

Programme Fee

Awarding Body: 

This programme is designed, delivered, assessed and awarded by SEGi University through the Africa Open Learning Platform. 

Endorsement & Recognition: 

This programme is recognized and endorsed by the Seychelles Qualifications Authority (SQA), established under the Seychelles Qualifications Authority Act of 2005. 

Communication Studies
Entry Requirements: 

Age Experience - 18 Years Above 
Language Proficiency - Yes
Pre-requisites - No

Note: To enter the Diploma In Mass Communication programme's (Pathway) applicants will need to have the following pre-requisites:


i. A pass in senior high school or its equivalent with a minimum of Grade C (GP 2.00) in any 3 subjects and a credit in English at O level or its equivalent;           

ii. A pass in SKM level 3 and pass senior high school with a credit in English

iii Certificate or its equivalent and a credit in English.

iv A Certificate in Media and Communication or its equivalent

  1. The communication process
    1.  The Process of Communication
    2. Communication Barriers
    3. Types of Communication
  2. The Communication Process II
    1. Communication System
    2. Nonverbal Communication
  3. Chapter 3 : Interviewing
    1. Job Search
    2. Resume
    3. Cover Letter
    4. Interview
  4. Chapter 4 : Business Meetings
    1. Purpose of Meetings
    2. Types of Meetings
    3. Effective Meetings
    4. Preparations and Duties
  5. Chapter 5 : Business Letter Writing
    1. Introduction to Business Letters
    2. Categories of Business Letters
    3. Writing Business Letters
  6. Chapter 6 : Public Presentation
    1. Oral Presentation Skills
    2. Visual Presentation
    3. Visual Summary Report
  7. Chapter 7 : Telephone Usage
    1. Telephone Etiquette in the Workplace
    2. Taking Phone Messages     

Assignment - 50%
Final Exam - 50%

Credit Transfer: 

Upon successful completion of this Micro-credential certification in Business Communication (DMC), students will be able to transfer grades and credits into the following programme(s):

  1. Diploma in Mass Communication
Continuing Education: 
Upon successful completion of this Diploma in Mass Communication programme and meeting the necessary entry requirements, students will be able to progress into the following programme(s):
  1. Bachelor of Mass Communication (Hons)
Career Opportunities: 

Corporate Communication Specialist, Public Relations Executive